Petros Privacy Policy

Petros (‘our’, ‘us’ or ‘we’) are committed to ensuring the protection of your privacy and it’s important for you to know and understand how we will use and protect any information you give us through the use of our website, our social media, emails, documentation, letters and eNewsletter. We aim to adhere to and implement, through this privacy policy, the current Privacy and Electronics Communications Regulation (PECR), EU’s ePrivacy Directive and the UK General Data Privacy Regulations (GDPR).

Effective from 1st January 2021 and through subsequent updates, your information will only be used in accordance with this Privacy Policy. We reserve the right to alter this Policy without notice and therefore suggest that you check back from time to time to ensure you are up to date and happy with any changes made.

We may collect the following information

  • name and job title
  • contact information including users’ IP address, email, website and social media contacts, including but not confined to, Twitter, LinkedIn, Instagram, Vimeo, Facebook and YouTube
  • demographic information such as address, postcode, preferences and interests
  • other information relevant to associates’, clients’ or suppliers’ requirements, comments and requests

How we collect information

We collect information via our website contact form, our eNewsletter sign up form and via our social media channels, including, but not limited to, Facebook, Twitter, LinkedIn, Instagram and YouTube. Via our relationship as a supplier or commissioning body. We may also collect it face-to-face at meetings, events and seminars from people who show interest in our work.

We will keep any information you provide confidential and will not share it with any third parties unless we have your permission or are required by law. We keep all business cards provided to us by interested parties.

Any information shared with us digitally may be kept for up to 90 days, after which it will be deleted unless we are/have been or are about to be part of a joint collaborative project, for example, you are/were/become a client or a professional associate/supplier. In this case we will retain your information indefinitely unless you ask us to remove it from our database.

You may, at any time, request to see what information of yours we hold and request its deletion. There is no charge and we will supply the information to you within 30 days.

Why do we collect this information and what do we do with it?

Transparent and responsible

We gather web visitor, client, supplier and associates’ information to better understand their needs and to help us provide the best service possible, more specifically for:

  • our internal records, so that we can produce assessments, guidance and relevant, accurate information
  • keeping in touch with clients, suppliers, associates and interested parties
  • improvements to our products, services and marketing approaches
  • tailoring of this website according to web visitors and clients’ interests
  • quotation and project work with clients and professional associates

Education Assessments

Educational Assessments may form part of our service. The specific data protection for these assessment and report writing and storage may be found here.

eNewsletters

We use a third-party provider, MailChimp to deliver our eNewsletters.

If you choose to ‘opt in’ and sign up to receive our e-newsletter you will periodically receive information we believe you may find useful, valuable, timely and of interest to you about us, our services and the marketing, publishing, advertising and digital sector.

Through MailChimp we gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp Privacy Policy 

It will be clear that our eNewsletters are from us and you may unsubscribe at any time, which will remove your contact details from our eNewsletter database. You may also re subscribe whenever you wish via our website.

Social Media

If you send us a private or direct message via social media the message will not be shared with any other organisations. We may use Facebook, LinkedIn and YouTube. You’ll find their privacy policies here:

Facebook Privacy Policy

LinkedIn Privacy Policy

You Tube Privacy Policy

Vimeo Privacy Policy

Links to external websites

Our website contains links to other third-party websites, which we feel may be of interest or use to you. Please be aware, however, that once you have left our website we do not have any control over these third-party websites and cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement. Please take care and ensure you check the privacy policy or statement applicable to the website you’re visiting.

Safe and secure

This website has an SSL Certificate this shows trusted, secure and encrypted information exchange between browsers and webservers, websites and networks. We are committed to ensuring that your information is secure and to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard our website and secure the information we collect online.

Cookies

We use cookies on this website to ensure it functions correctly and also to gather information about our website visitors. To find out what cookies we use and how you can control their use in relation to your data please visit our Cookie Policy.

eCommerce

End-to-end encryption for financial transactions. We use Woocommerce and Stripe Docs to manage the booking of places on our workshops and seminars. Our clients’ financial information obtained via these transactions will be held securely for a minimum of seven years for UK tax purposes. You’ll find their privacy policies here:

Woocommerce Privacy Policy

Stripe Docs Integration Security Guide

To comply with UK tax law we hold the following records for 7 years:

  • Inactive accounts
  • Cancelled Orders
  • Completed orders

To allow for resolution of any ordering issues we hold records of the following for 90 days:

  • Pending orders
  • Failed orders

The above timescales apply for each and every transaction you make.

Privacy queries, data removal and complaints

Please contact laura@petros.org if you have a query, wish to remove your data from our systems or have a complaint about something you think we have done that affects your data privacy. In respect of a complaint, please do let us know and allow us to remedy the situation. You are also free, at any time, to contact the Information Commissioner’s Office via the https://ico.org.uk.

This is a statement of our Privacy Policy and is not a contract. For further information on data protection and the requirements of GDPR we encourage you to visit the ePrivacy Regulation and the ICO Guide to General Data Protection Regulation. 

Thank you.